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FAQ (Tours)
1.
You can book directly on our website or contact us via WhatsApp for quick assistance.
2.
All bike tours start from our office. Walking tours start in different areas of the city, depending on the tour (for example, near Barcelona Cathedral). You will receive the exact meeting point after booking.
3.
Most tours last between 2 and 3 hours, depending on the route and format.
4.
Yes, our tours are suitable for all levels, including beginners.
5.
A standard bike tour includes a city bike and a professional guide.
6.
Yes, you can upgrade to an e-bike for an additional fee at the meeting point (subject to availability).
7.
In case of bad weather, we offer to reschedule your tour. If rescheduling is not possible, a refund may be provided.
8.
Yes, free cancellation or changes are possible up to 24 hours before the tour.
9.
Yes, during the bike tour there are stops for photos, short breaks, and to explore key locations.
10.
We recommend comfortable clothes, water, and sunscreen.
11.
Yes, last-minute bookings are possible if spots are available.
FAQ (Bikes)
1.
You can book a bike or a scooter on the Wanna Bike website in the "Rental" section. You can also contact us by phone, WhatsApp, or email.
2.
You need to return the rented bike or scooter directly to the Wanna Bike rental office.
3.
If you experience any issues with the bike or scooter during your trip, please contact us by any convenient method.
4.
If your route includes hills, viewpoints, or if you are planning a long trip, we recommend renting an electric bike. This will make your ride comfortable and effortless.
5.
From 1 hour. Wanna Bike offers a flexible discount system for long-term rentals.
6.
When signing the rental agreement at Wanna Bike, a deposit or an identity document as collateral is required.
7.
You can rent a bike or a scooter in Barcelona from the age of 18. Children can rent a vehicle with a written authorization from a parent or when accompanied by an adult.
8.
In Barcelona, riding bikes, electric bikes, and electric scooters is only permitted on bike lanes or on roads with a speed limit of 30 km/h. Riding on the sidewalk is prohibited.
9.
• Minors operating an electric scooter or electric bike — €200 fine
• Riding an electric scooter without a helmet or with a passenger — €100 fine
• Operating the vehicle under the influence of alcohol.
• Riding an electric scooter without a helmet or with a passenger — €100 fine
• Operating the vehicle under the influence of alcohol.